The question we are asked most often is about how to talk to Amazon Prime Video customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I need to talk to a customer service representative about charges on my account.
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Dec 15, 2025 7:51 PM
how to go back to a season of a series
To go back to a previous season of a series on Amazon Prime Video, navigate to the series page, then scroll down to the 'Seasons' section. Click on the season you want to watch, and you will be able to select an episode from that season. Enjoy your viewing!
Asked Aug 27, 2025 6:15 PM
Help me with my Amazon Prime Video customer service issue