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Alpha Bank Customer FAQ

Top Answers & How-to Guides

What is Alpha Bank's Phone Number?

The question we are asked most often is about how to talk to Alpha Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I access my online banking account?

To access your Alpha Bank online banking account, visit their official website and find the "Online Banking" or "Login"...

What are the interest rates for Alpha Bank savings accounts?

Alpha Bank offers various savings accounts with different interest rates, influenced by account type, deposit amount, and...
Ask any question you have about Alpha Bank customer service, get an answer now.

Recent Alpha Bank Customer Questions

I need to understand how to send money from a US bank to Greece. My account is in Agios Kyrikos. It was originally in Evdilos, Ikaria, but that branch closed about three years ago,

To send money from a US bank to your Alpha Bank account in Greece, you will typically need to execute an international wire transfer. For this, you will need your Alpha Bank account number, the bank's name (Alpha Bank), and the bank’s SWIFT/BIC code. You may also need details such as the bank's address. Your U.S. bank may charge a fee for sending the wire transfer. The transfer could take several business days. Please note that it's recommended to double-check all details when initiating an international wire transfer to avoid any transfer errors or delays.
Asked Apr 26, 2024 9:56 PM

Help me with my Alpha Bank customer service issue

Online Banking

How can I access my online banking account?

To access your Alpha Bank online banking account, visit their official website and find the "Online Banking" or "Login"...

Is there a mobile banking app for Alpha Bank?

Alpha Bank provides a mobile banking app that facilitates easy access to various banking services. Users can manage accounts,...

Can I open an account online?

Yes, Alpha Bank allows online account opening, providing convenience for users. The process includes filling out a form and may...

How can I reset my online banking password?

To reset an online banking password for Alpha Bank, visit the official site, find the “Forgot Password” option, and provide...

Banking Services

What services does Alpha Bank offer?

Alpha Bank offers a wide variety of financial services for both personal and business clients, including accounts, loans,...

What types of credit cards does Alpha Bank offer?

Alpha Bank provides various credit card types, including standard cards for everyday use, premium cards with travel perks, and...

What types of business accounts does Alpha Bank offer?

Alpha Bank provides various business accounts, including the Business Current Account for daily transactions, Business Savings...

What is the process for applying for a loan at Alpha Bank?

The loan application process at Alpha Bank consists of several key steps, including assessing financial needs, reviewing loan...

Account Information

What are the interest rates for Alpha Bank savings accounts?

Alpha Bank offers various savings accounts with different interest rates, influenced by account type, deposit amount, and...

What are the fees associated with Alpha Bank accounts and services?

Alpha Bank has various accounts and services, each with specific fees such as monthly maintenance, ATM withdrawal, and transfer...

Are there any fees for using ATMs not associated with Alpha Bank?

Alpha Bank generally charges fees for utilizing ATMs not in its network, a common practice among financial institutions. The...

What documents do I need to open a new account?

To open a new account at Alpha Bank, you typically need a valid ID like a passport or national identity card, along with a...

Payment Services

What security measures are in place to protect my banking information?

Alpha Bank safeguards customer banking information with several security measures, including advanced encryption to protect...

Can I set up automatic bill payments with Alpha Bank?

Alpha Bank provides a convenient automatic bill payment service that allows customers to authorize regular deductions from...
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