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What is Alibris.com's return policy?

Asked 2 years ago
Alibris.com has a return policy that is designed to provide customers with a satisfactory shopping experience. Generally, the return policy allows for the return of items within a specific time frame, typically within thirty days from the date of delivery. This policy applies to most items purchased through Alibris Marketplace, which features a variety of new, used, and rare books sold by independent sellers. When returning an item, customers are generally required to ensure that the item is in the same condition as when it was received. This means that items should not be damaged and should include all original accessories, packaging, or documentation. In most cases, the customer is responsible for return shipping costs, unless the item was received incorrectly or was damaged during shipping. To initiate a return, customers can typically contact the seller directly through the Alibris platform. It is important for customers to review the specific return policy details provided by the seller, as each seller may have their own unique return policy that could differ from Alibris's general guidelines. This information can often be found on the individual seller's page or in the order confirmation details. For the most accurate and up-to-date information regarding the return policy, customers are encouraged to refer directly to Alibris.com's website.
Answered Jul 23rd 2025

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