What should I do if my order arrived damaged?

If an order from Alexas-Angels.com has arrived damaged, it is important to take specific steps to address the situation effectively. First, inspect the package carefully upon arrival. If you notice any visible signs of damage or if the product inside is broken or defective, it is essential to document this by taking clear photographs. This documentation will be helpful in resolving the issue. Next, refer to the return or exchange policy found on the current webpage of Alexas-Angels.com. Most companies have guidelines in place for handling damaged goods, which typically include timelines for reporting the damage and any specific procedures that need to be followed. It is important to act promptly, as there may be a limited window within which to report the damage. Following the guidelines, you may need to fill out a return or exchange form, which could be available on the website. Include your order number, a description of the damage, and the photographs you have taken to support your claim. Once you have completed the necessary steps outlined in the return policy, you will usually receive further instructions regarding the return process or a replacement. It is always a good idea to keep all original packaging and any accompanying materials from the order during this process, as you may be required to return the damaged item in its original state. By following these steps, you can ensure that the situation is handled appropriately and that you receive the assistance you need.