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Alagasco Customer FAQ

Top Answers & How-to Guides

What is Alagasco's Phone Number?

The question we are asked most often is about how to talk to Alagasco customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the current natural gas rates?

The current natural gas rates for Alagasco can vary due to market conditions and changes in wholesale gas prices. To offer customers...
Ask any question you have about Alagasco customer service, get an answer now.

Service Start

How do I start natural gas service?

To start natural gas service with Alagasco, you will need to complete an application either online or over the phone. You will need...

Safety Concerns

What should I do if I smell gas?

If you smell gas, it is important to act quickly and follow these steps: 1. Leave the area immediately and evacuate everyone from the building. 2. Do not turn on or off any light switches or use any other electronic devices. 3. Do not light matches or use any lighters. 4. Once you are a safe distance away, call the appropriate emergency number to report the gas leak. 5. Do not re-enter the building until it has been deemed safe by a professional. Remember, the safety of you and your loved ones is the top priority in the event of a gas leak....

Services Offered

What services does Alagasco provide?

Alagasco provides a comprehensive range of services to meet your natural gas needs. Primarily, we offer safe and reliable natural gas...

Payment Options

What are the payment options available?

There are multiple payment options available for your convenience when it comes to your Alagasco bill. You can choose to pay online...

Rebates and Incentives

Are there any available rebates or incentives?

Yes, there are available rebates and incentives offered by Alagasco. Customers can take advantage of various energy efficiency and...

Budget Billing

Does Alagasco offer budget billing?

Yes, Alagasco does offer budget billing as a convenient payment option for customers. Budget billing is a program designed to help...

Rate Inquiries

What are the current natural gas rates?

The current natural gas rates for Alagasco can vary due to market conditions and changes in wholesale gas prices. To offer customers...

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