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AdventHealth Customer FAQ

Top Answers & How-to Guides

What is AdventHealth's Phone Number?

The question we are asked most often is about how to talk to AdventHealth customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent AdventHealth Customer Questions

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Finding and Accessing Care

How can I find a doctor at AdventHealth?

To locate a doctor at AdventHealth, individuals can visit the AdventHealth website and utilize the search tools available. They...
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How can I access my medical records at AdventHealth?

To access medical records at AdventHealth, patients typically visit the official website for instructions. An online patient...
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What insurance plans are accepted at AdventHealth?

AdventHealth accepts a wide range of insurance plans, including Medicare, Medicaid, and various private insurers like Aetna and...
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Services Offered

What services does AdventHealth provide?

AdventHealth provides a comprehensive range of health services for all ages, including emergency care, surgical, maternity,...
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What wellness programs does AdventHealth offer?

AdventHealth provides diverse wellness programs to improve health and prevent disease, targeting individual and community...
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What community health initiatives does AdventHealth participate in?

AdventHealth engages in various community health initiatives focusing on disease prevention, health education, and healthcare...
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How does AdventHealth support mental health services?

AdventHealth prioritizes mental health services, offering outpatient therapy, inpatient care, and substance abuse support, all...
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What is AdventHealth's approach to telehealth?

AdventHealth takes a patient-focused approach to telehealth, enhancing access to services and facilitating convenient care from...
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Patient Care

What are the patient rights at AdventHealth?

AdventHealth emphasizes respectful and compassionate care, ensuring patients are informed about their health decisions and...
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How does AdventHealth prioritize patient safety?

AdventHealth prioritizes patient safety by implementing comprehensive strategies, such as evidence-based practices, staff...
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How can I prepare for a hospital visit at AdventHealth?

To prepare for a visit to AdventHealth, one should gather essential documents such as identification and insurance, make a list...
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What should I do if I have a medical emergency?

In a medical emergency, the first step is to call for immediate help if serious symptoms arise. While waiting, stay calm and...
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Feedback and Support

How can I provide feedback on my experience at AdventHealth?

To give feedback on your experience at AdventHealth, you can use feedback forms available on-site, fill out online forms on...
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What billing options are available at AdventHealth?

AdventHealth provides a range of billing options such as credit and debit cards, cash, and online payments. There are also...
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How does AdventHealth handle COVID-19 precautions?

AdventHealth prioritizes safety by implementing extensive COVID-19 precautions based on guidelines from health authorities....
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