What should I do if I experience a service outage?

If you experience a service outage while using AP Gas & Electric, it is important to take a few steps to ensure your safety and address the issue effectively. First, assess the situation to see if other homes in your immediate area are also experiencing an outage. This can help determine if the problem is localized to your property or if it is a wider issue affecting a larger area. Next, check your circuit breakers to see if any have tripped or if any electrical appliances are causing the issue. If it appears to be an outage affecting multiple customers, it is advisable to monitor local news or social media updates for any information regarding the outage and estimated restoration times. For specific reporting and assistance, it is generally recommended to refer to the AP Gas & Electric website, where you can find the current contact information and reporting procedures for outages. They often provide a way to report a service outage online as well, which can expedite the resolution process. It is important to remain patient and stay informed during this time.