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AB Moving Customer FAQ

Top Answers & How-to Guides

What is AB Moving's Phone Number?

The question we are asked most often is about how to talk to AB Moving customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent AB Moving Customer Questions

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Services Offered

Do you provide packing and unpacking services?

AB Moving provides packing and unpacking services, handled by skilled movers who ensure belongings are well-protected and...
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Do you provide insurance coverage for my belongings?

AB Moving provides various insurance options for your belongings during a move, including limited liability coverage and the...
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Do you offer storage options if I need to temporarily store my belongings?

AB Moving offers both short-term and long-term storage solutions, ensuring that your belongings are safe and organized. Their...
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Do you provide moving supplies such as boxes and tape?

AB Moving generally provides a range of moving supplies, including boxes, tape, and other packing materials for customers'...
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Do you offer long-distance moving services?

AB Moving does provide long-distance relocation services and is proficient in the logistics involved. They assist with...
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Scheduling and Preparation

Can I schedule my move in advance?

Yes, AB Moving allows customers to schedule their moves in advance, which can be advantageous during busy periods. It is...
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What is your policy for rescheduling a move?

AB Moving allows customers to reschedule their moves and advises doing so promptly for better availability. Rescheduling may...
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What should I do to prepare for my moving day?

To prepare for moving day, begin by creating a detailed moving plan and inventory weeks beforehand. Pack early, notify relevant...
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Items and Insurance

Are there any items you don't transport?

AB Moving usually has a defined list of prohibited items for shipping, often including hazardous materials, perishables, live...
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What happens if my items get damaged during the move?

If items are damaged during a move, AB Moving has a claims process in place. Customers should document damages with photos and...
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Are your movers licensed and insured?

AB Moving is dedicated to providing professional service by ensuring all their movers are licensed and insured. They adhere to...
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Cost and Payment

How much does your moving service cost?

The cost of AB Moving's services depends on various factors like relocation distance, property size, requested services, and...
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What payment methods do you accept?

AB Moving generally accepts various payment methods, including credit cards, debit cards, cash, and possibly electronic...
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How do you determine the cost of a move?

The cost of a move is influenced by factors such as distance, item volume and weight, requested services, and seasonal demand....
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Can I get a written estimate for my moving costs?

AB Moving usually offers written estimates based on factors like move size, distance, and required services. It's often best to...
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Tracking and Assistance

Can I track the progress of my move?

AB Moving provides updates on the moving process, including scheduled dates and crew arrival times. Tracking options may vary...
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How do you handle bulky or heavy items?

AB Moving employs various techniques and specialized equipment such as dollies and moving straps to safely and efficiently...
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Can I have a friend help me with the move?

It is allowed to have a friend aid you in your move, which many people find cost-effective. Ensure your friend is physically...
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