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99perfume.com Customer FAQ

Top Answers & How-to Guides

What is 99perfume.com's Phone Number?

The question we are asked most often is about how to talk to 99perfume.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent 99perfume.com Customer Questions

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Product Information

Are your perfumes authentic?

99perfume.com is recognized for its commitment to providing authentic fragrances sourced from reliable manufacturers and...
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What types of fragrances do you offer?

99perfume.com features a wide variety of fragrances, including designer perfumes and luxury scents. Customers can find floral,...
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How can I find the right fragrance for me?

Choosing the right fragrance is a delightful journey that involves reflecting on personal scent preferences, considering...
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What ingredients are used in your perfumes?

Ingredients in 99perfume.com perfumes vary by fragrance and brand, generally including essential oils, synthetic aroma...
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Samples and Discounts

Do you offer samples before purchase?

99perfume.com generally does not offer free fragrance samples before purchase. They provide a variety of authentic perfumes at...
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How do I apply a discount code?

To use a discount code on 99perfume.com, select your items and go to checkout. Look for a section to enter the code, ensuring...
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Do you have a loyalty program?

Currently, 99perfume.com does not have a clearly stated loyalty program, but it is wise to look on their website for the latest...
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Returns and Damages

What is your return policy for perfumes?

99perfume.com has a return policy that allows returns on unopened and unused perfumes only. If a product is defective or...
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What if I receive a damaged product?

If a customer receives a damaged product from 99perfume.com, they should first review the return policy and take photos of the...
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Order and Shipping

Can I track my order?

Customers of 99perfume.com can track their orders using a tracking number sent in an email after processing. This number allows...
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What are the shipping options available?

99perfume.com offers several shipping options to suit customer needs, including standard, expedited, and possibly next-day...
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Do you ship internationally?

99perfume.com mainly caters to customers in the United States, but they do provide international shipping to certain countries....
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General Queries

How do I know if a fragrance is in stock?

To see if a fragrance is available on 99perfume.com, customers should visit the fragrance's page, where stock status is usually...
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How can I care for my fragrance?

Proper care for a fragrance involves storing it away from heat and sunlight in a cool, dry place to prevent its breakdown. Keep...
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Are there gift wrapping options available?

99perfume.com generally offers gift wrapping options that enhance the presentation of fragrance gifts. Specific choices may...
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