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1800wheelchair.com Customer FAQ

Top Answers & How-to Guides

What is 1800wheelchair.com's Phone Number?

The question we are asked most often is about how to talk to 1800wheelchair.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent 1800wheelchair.com Customer Questions

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Order Tracking and Changes

How do I track my order?

To track an order with 1800wheelchair.com, customers can use the tracking number received in an email confirmation. This number...
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Can I cancel or change my order after it has been placed?

Customers looking to cancel or change an order with 1800wheelchair.com should act swiftly. Modifications may be possible if the...
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Payment and Financing

What payment methods do you accept?

Customers shopping at 1800wheelchair.com generally have various payment options, such as major credit cards like Visa,...
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Do you offer financing options?

1800wheelchair.com provides various financing options that allow customers to pay for their mobility aids over time, which can...
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Product Information

What is the warranty on your products?

The warranty duration for products at 1800wheelchair.com depends on the manufacturer and item type, often ranging from one to...
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What is the difference between manual and electric wheelchairs?

Manual and electric wheelchairs differ in propulsion and design; manual ones require user effort while electric models use a...
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What should I consider when choosing a wheelchair?

When selecting a wheelchair, consider the user's individual needs, mobility level, and physical condition. Evaluate different...
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Are there any customization options for wheelchairs?

Yes, wheelchairs can be customized in many ways, including seat dimensions, upholstery, features like armrests and footrests,...
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Shipping and Showroom

Do you offer international shipping?

1800wheelchair.com mainly serves the U.S. market and does not typically offer international shipping. However, customers may...
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Do you have a showroom where I can try out wheelchairs?

1800wheelchair.com functions as an online retailer without physical showrooms for wheelchair trials. Customers can explore...
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Parts and Assembly

Can I purchase replacement parts for my wheelchair?

It is possible to buy replacement parts for wheelchairs from 1800wheelchair.com, which offers a range of components suitable...
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Do you offer assembly services for wheelchairs?

1800wheelchair.com mainly provides a variety of wheelchairs and does not typically offer assembly services. Their products are...
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Support and Resources

Do you provide additional resources or guides for wheelchair users?

1800wheelchair.com offers a range of resources and guides for wheelchair users, including articles on selecting and maintaining...
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What should I do if I receive a damaged product?

If a damaged product is received from 1800wheelchair.com, promptly photograph the damage and keep the packaging. Check their...
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