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1800Mattress.com Customer FAQ

Top Answers & How-to Guides

What is 1800Mattress.com's Phone Number?

The question we are asked most often is about how to talk to 1800Mattress.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent 1800Mattress.com Customer Questions

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Mattress Options

What types of mattresses do you offer?

1800Mattress.com has an extensive variety of mattresses, including traditional innerspring, memory foam, and hybrid options....
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What are your mattress sizes and dimensions?

1800Mattress.com provides a range of mattress sizes including Twin, Twin XL, Full, Queen, King, and California King. Each size...
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Can I buy just a mattress without the box spring or bed frame?

Yes, customers can buy just a mattress without a box spring or bed frame at 1800Mattress.com. This is common for those with...
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Are your mattresses suitable for people with allergies?

1800Mattress.com offers an array of mattresses designed to cater to allergy sufferers, including hypoallergenic options and...
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Delivery Services

Do you offer free delivery services?

1800Mattress.com often has promotional free delivery options, but these may vary based on factors like the mattress type,...
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Can I track my mattress delivery?

Customers can track their mattress delivery from 1800Mattress.com by using the tracking number provided after shipping,...
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Do you provide removal services for old mattresses?

1800Mattress.com may offer mattress removal services during new mattress deliveries, but policies can differ based on location...
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How long does it take to receive my mattress after purchasing?

The delivery timeframe for a mattress from 1800Mattress.com can range from a few days to a couple of weeks, typically five to...
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Returns and Warranty

Can I return my mattress if I'm not satisfied?

Customers generally have the option to return their mattresses if they are not satisfied, with a typical trial period of around...
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What is your warranty policy?

1800Mattress.com offers warranties that generally cover material and workmanship defects during normal use, with terms varying...
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Financing and Promotions

Do you offer financing options for mattress purchases?

Customers can find various financing options for mattress purchases at 1800Mattress.com, including monthly payment plans and...
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Do you offer any discounts or promotions?

1800Mattress.com frequently features discounts and promotions, such as seasonal sales and special events, with savings like...
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