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1800 Get A Rug Customer FAQ

Top Answers & How-to Guides

What is 1800 Get A Rug's Phone Number?

The question we are asked most often is about how to talk to 1800 Get A Rug customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent 1800 Get A Rug Customer Questions

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Rug Information

What types of rugs do you sell?

1800 Get A Rug offers a wide range of rugs, including area, traditional, contemporary, and outdoor options, using materials...
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What materials are your rugs made from?

The rugs at 1800 Get A Rug come in various materials, including durable wool, luxurious silk, and affordable synthetic options...
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Can I customize a rug design?

1800 Get A Rug provides various customization options for rugs, allowing customers to choose colors, patterns, and sizes. The...
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How can I choose the right rug for my space?

Selecting the perfect rug involves evaluating the size, style, material, function, and budget for your space. The rug should...
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Ordering and Delivery

How do I place an order?

To place an order with 1800 Get A Rug, browse their website to find rugs by using categories and filters. Select a rug for more...
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How can I track my order?

Customers can track their order from 1800 Get A Rug by checking their order confirmation email, which should have a tracking...
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What is the expected delivery time for my rug?

The delivery time for a rug from 1800 Get A Rug varies by product, availability, and shipping method. Generally, rugs take a...
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Do you offer international shipping?

1800 Get A Rug mainly serves customers in the United States but does offer some international shipping options based on...
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Policies and Services

What is your return policy for rugs?

1800 Get A Rug’s return policy allows customers to return rugs within thirty days, provided the rugs are unused and in original...
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Do you offer discounts or promotions?

1800 Get A Rug frequently presents a variety of discounts and promotions, including seasonal sales and special offers. To stay...
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Is there a warranty on your rugs?

1800 Get A Rug provides warranties for many rugs, though specifics can vary by rug type and material. Warranties typically...
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What is your policy on defective items?

1800 Get A Rug has a customer-friendly policy for defective items, urging customers to report issues quickly. They may request...
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Showroom and Location

What are the shipping options available?

1800 Get A Rug offers various shipping options including standard shipping for cost-effective delivery and expedited shipping...
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Do you have a showroom I can visit?

1800 Get A Rug operates exclusively online and does not have a physical showroom. Customers can browse a wide selection of rugs...
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Care and Maintenance

Do you provide rug cleaning services?

1800 Get A Rug offers various types of rugs but does not have rug cleaning services. It is advisable to seek professional help...
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How can I care for my rug?

To care for a rug effectively, one should regularly vacuum without a beater bar, spot clean spills with a mild detergent,...
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