GetHuman in the News
Press inquiry? See media relations.
By Most Recent
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DailyFinance.com Cut Call Times by Using Social Media to Make Complaints by The Savings Experiment - Apr 29, 2013 -
CRM News We'll Call You: Putting an End to On-Hold Misery by Vivian Wagner - Jan 28, 2013
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Smartcookies.com How To Get a Human On the Line by - Nov 12, 2012
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The New York Times Three Travel Tips to Navigate the Storm by Stephanie Rosenbloom - Oct 30, 2012
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The Consumerist Banned From Boost Mobile’s Facebook Page For Telling Other Customers How To Get Actual Help by Laura Northrup - Oct 30, 2012
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CNET The F-bomb: A fine way to skip the AppleCare line? by Chris Matyszczyk - Oct 21, 2012
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MarketWatch GetHuman and Zingaya Team to Bring Phone Calls Back to the Center of Customer Experience by Allyse Sanchez - Sep 12, 2012
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CNET How to skip through corporate phone trees with GetHuman by Rob Lightner - Aug 16, 2012
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The New York Times How the Tough Get Going: Silicon Valley Travel Tips by Stephanie Rosenbloom - Jul 12, 2012
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Kiplinger Bypass Phone Menu Hell by John Miley - Jul 1, 2012
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Lifehacker.com Use These Customer Service Shortcuts to Stop Wasting Time Waiting for Help by Adam Dachis - Apr 6, 2012
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Chicago Tribune Get Your Complaint Heard by Gregory Karp - Mar 3, 2012
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Wired.com How-To Wiki: Bypass Phone Bots by Amy Zimmerman - Feb 22, 2012 -
WTHR Website offers secret shortcuts to customer service by Scott Swan - Feb 22, 2012
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SmartMoney 10 Things Customer-Service Reps Won't Tell You by Jen Wieczner - Jan 18, 2012
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WKYC Use this link, never wait on hold again by Matt Granite - Jan 17, 2012
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CNBC Customer (Dis)Service by Mia Sheldon - Jan 5, 2012 -
Wall Street Journal Fighting Back—and Winning by Karen Blumenthal - Dec 3, 2011 -
Wired Magazine How to Get Big Companies to Listen to Your Complaint by Christopher Null - Nov 29, 2011
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WMCTV The Investigators: How to Get a Human Being by Andy Wise - Nov 4, 2011
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KPRC Website Helps Consumers Speak To Human On Phone by Owen Conflenti - Oct 11, 2011
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CBS MoneyWatch Customer Service Tricks: How to Escape Voicemail by Farnoosh Torabi - Aug 30, 2011 -
WKMG Website Gets Callers In Touch With Live Operators by Mike Holfeld and Allison McGinley - Aug 25, 2011
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Time.com The 50 Best Websites of 2011 by Harry McCracken - Aug 16, 2011 -
Consumer Reports How to rattle a company’s cage by Consumer Reports - Jul 17, 2011 -
Lifehacker.com Top 10 Real World Easter Eggs and Cheat Codes by Adam Dachis - Jul 9, 2011 -
SmartMoney Beating the Customer Service Robots by Kelli B. Grant - Jun 23, 2011
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Baltimore Sun How to find a real, live person for real customer service by Eileen Ambrose - Jun 20, 2011
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MSN Money How to complain and win by Liz Weston - Jun 17, 2011
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Time.com Customer Service Hell by John Tuttle - Jun 7, 2011
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Fox News Tampa Get around automated phone systems by Lloyd Sowers - May 25, 2011
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WGHP Get Human by Melissa Painter - May 20, 2011
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WCPO I-Team: Secrets to getting customer service, and jobs, in the U.S. by Brendan Keefe - May 2, 2011
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Boston Globe Man vs. machine by Kathleen Pierce - Apr 10, 2011
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ABC Action News How to cut down 'customer service' phone trees and talk to a real person by Jackie Callaway - Mar 17, 2011
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AARP Getting Live Customer Service by Sid Kirchheimer - Mar 4, 2011
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Wall Street Journal Get Through to a Human by Rachel Louise Ensign - Feb 27, 2011
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Chicago Tribune Where have all the customer service representatives gone? by Kristin Samuelson and Jon Yates - Feb 11, 2011
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ITV (UK) Consumer Clinic by - Feb 4, 2010
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Channel Five (UK) Gadget Show by - Nov 9, 2009
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InStyle Magazine Best of the Web by - Nov 1, 2009
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MaximumPC 50 Kick-Ass Websites You Need to Know About by - Oct 21, 2009
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Money Talks News 6 tricks for faster customer service by Jeffrey Trull - Jan 1, 1970