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In the meantime, here are recent comments from other customers who called 800-311-5393:
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   This number is for placing orderd or checking on existing orders ONLY!! There are no other op...
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   Said it was an emergency number
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   I had an acct. question. It was answered efficiently and politely. Keeping this number for ...
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   need to go to locl store to see if they can help
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   Impossible to get a person. Keeps telling you when the customer service person is available ...
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