Toll-free · Press 3 then 7 · Support related to upcoming reservations, press 1. For rental in progress, press 2. For completed rental, press 3. For Blue Chip reward entries, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Thrifty Car Rental phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then you must choose an option 1-4.
Here is how our research team describes the way the Thrifty Car Rental phone system greets you: Support related to upcoming reservations, press 1. For rental in progress, press 2. For completed rental, press 3. For Blue Chip reward entries, press 4.
Below are some clips we've found from Thrifty Car Rental's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Thrifty Car Rental.
This call may be recorded for quality monitoring purposes."
Excerpt from a call with Thrifty Car Rental
Wednesday, March 20, 2024 5:09 AM
The first phone menu
"Thank you for calling Thrifty Car Rental.
This call may be recorded for quality monitoring purposes.
Thank you for calling Thrifty Car Rental.
For faster service, booking reservation, profile updates, password reset, and much more, visit thrifty dot com.
Please listen carefully as our options have changed.
For support related to upcoming reservation, press one.
For a rental in progress, press two.
For a completed rental, press three.
For blue chip reward inquiries, press four.
To repeat this message, press nine."
Excerpt from a call with Thrifty Car Rental
Thursday, March 21, 2024 3:33 PM
After you press 1
"To book or modify upcoming within US and Canada, press one.
To book or modify upcoming reservation outside US and Canada, press two.
To repeat this message, press nine.
To go back to the main menu, press pound."
Excerpt from a call with Thrifty Car Rental
Thursday, February 29, 2024 12:38 PM
After you press 2
"For blue chip reward inquiries, press if you are currently renting a vehicle and would like to extend or change your return location, press one.
If your current rental vehicle is experiencing a mechanical break down and needs an emergency roadside assistance, press two.
To repeat this message, press nine.
To go back to the main menu, press pound."
Excerpt from a call with Thrifty Car Rental
Tuesday, February 6, 2024 1:01 PM
After you press 3
"To better assist you, please choose one of the following options.
For all inquiries related to your recent rental experience, we have enabled w w w dot thrifty dot com Thrifty releases any debit or credit card authorization hold within twenty four hours following rental contract closeout.
If you would like a copy of your rental receipt, press one.
If you have a question about the release of your deposit or hold on your dollar rental, press two."
Excerpt from a call with Thrifty Car Rental
Friday, April 5, 2024 12:03 AM
What are the hours and when should I call?
Thrifty Car Rental operates the call center for this 800-847-4389 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 406 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Thrifty Car Rental phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Thrifty Car Rental staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Thrifty Car Rental is Sunday.The most busy day to call is Thursday, which averages 325% more phone calls by comparison.Again, this is based on a sample of 406 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Thrifty Car Rental is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Thrifty Car Rental staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why call this Thrifty Car Rental number?
Below is a sample of recent calls to Thrifty Car Rental, and their purpose. Are any of these similar to the reason you are trying to call?
Car overheating in Puerto Rico: "My rental car in Puerto Rico is overheating and smoking, and I'd like a replacement instead of roadside assistance."
- From a call lasting 4m 12s , Mar 20, 2024 5:09 AM
Questions about reservation and discounts: "I wanted to know whether you accept veteran I mean, give discounts for veterans?"
- From a call lasting 10m 13s , Feb 23, 2024 4:01 AM
Late arrival pickup inquiry: "I'm wondering, will another agency take over if I arrive right when the desk closes?"
- From a call lasting 7m 45s , Feb 19, 2024 4:21 AM
Retrieve belongings from towed car: "The car was towed and I need to get my belongings out but having trouble getting access to it."
- From a call lasting 7m 3s , Feb 5, 2024 4:38 PM
Return location inquiry: "When do where do I return in my car, Thrifty Car?"
- From a call lasting 3m 23s , Jan 15, 2024 2:51 PM
More Ways to Contact Thrifty Car Rental Customer Service
There are of course other ways to contact Thrifty Car Rental customer service besides the phone. Below we list the best ones, by medium.
Use the link to connect with customer service through Twitter
Thrifty Car Rental, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Thrifty Car Rental customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Thrifty Car Rental's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thrifty Car Rental agent. This phone number is Thrifty Car Rental's best phone number because 4,668 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-847-4389 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Thrifty Car Rental first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Thrifty Car Rental has 3 phone numbers. It's not always clear what is the best way to talk to Thrifty Car Rental representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Thrifty Car Rental. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Thrifty Car Rental. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.