Starbucks Phone Number

Call Starbucks customer service faster with GetHuman

  • Calls Starbucks's Customer Service department
  • The average hold time is 8m
  • Hours are Mon-Sun 5am-8pm PST
  • The best time to call is 8:45am
  • Popular issues for this call center: Points Not Adding, Store Feedback, Update Account Info, Points Redemption, and Overcharge on Account.
  • Reach a live Starbucks agent: Must choose an option 1-2.
  • What you hear when you call: Starbucks card or rewards program, press 1. Feedback or questions about a store, products, or the company, press 2. Support with a Starbucks Odyssey experience, press 3.

Calling Starbucks Customer Care at 800-782-7282

When you call Starbucks' Customer Service phone number with a customer problem, you're greeted by an automated message system with language options for English, French, and Spanish, in that order. If you don't select an option, the message system continues in English. You're presented with the following options: press one for your current Starbucks card balance, stars earned, recent transactions, and more; press two if you have questions or would like to provide feedback on one of their stores, products, or the company as a whole; press three for support with the Starbucks Odyssey experience. This phone menu will repeat for three cycles; if you do not select one of the three options, the call will be terminated.

If you select the first option, you're taken to an additional message system which first directs you to their website. For additional accessibility, callers can press three to receive a link to the Starbucks website. You're then asked to enter your sixteen-digit Starbucks card number to take action on your account. If you don't have that information and instead would like to speak to a representative, you can press the pound key. This is an additional accessibility measure which I appreciated.

If you select the second option, an automated message system again offers to text you a link to the Starbucks website where you can chat online with support, then asks you to stay on the line for the next available representative. This is the option I went forward with, as I had questions about one of their products. The representative I spoke to was friendly and helpful, and similar to the automated message system, mentioned the Starbucks website. I imagine this is expected of all representatives, as the company's website does have a wealth of information. Overall, my experience with the representative was straightforward and positive.

If you select the third option from the main phone menu, you receive the same recording as option two: the automated message system offers to text you a link to the Starbucks website where you can chat online with support, then asks you to stay on the line for the next available representative.

Overall, I would say their website is a great option if for whatever reason you're not able to get through to a representative, especially considering there's a customer service chat feature. For those who prefer to call, however, reaching a rep seems to be an overall straightforward, no-fuss process. I would particularly suggest the website over calling if you're looking to access your current Starbucks card balance, stars earned, recent transactions, and so forth. Entering your card number over the phone can be tedious, and it's easy to make mistakes.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

I have not received my free birthday deal from the app. And my birthday is tomorrow!
I ordered * times yesterday but didn't get the ** bonus stars.....I got ** bonus stars...
I was recently at Starbucks in san diego California purchasing my warm drink of Carmel...
I called the *** * and was told to go to *****@***.com and give my CS number and take a...
A refund for $**.** to my starbucks card is not showing up.
Moore store at ** Jefferson St., San Francisco has been closed for almost * months. Are...
Would like a refund that’s on the gift card (** cents but it’s better than nothing)
My previous Starbucks was wiped out clean when it shouldn’t have , so I talked to the r...
I had a Starbucks wallet on my Apple App worth $**.** and when I went to use it, the ba...
I would like to know if i can cash out my money from the starbucks app.
Bad drink, refund if possible. Was supposed to have soy milk but had regular milk, I’m...
Both the barista taking my order and the barista making my order ignored me for a while...
I had placed an order through the mobile app to pick up. Once I arrived I was informed...
My birthday reward never showed on October twelfth and i was upset now i want a free be...
My birthday was October **, I never received my birthday reward and if i did it never l...

Starbucks Customer Phone Number 800-782-7282 - Stats

Phone number to dial800-782-7282
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 5am-8pm PST
Best time to dial8:45am
Average wait8 minutes
Current wait16 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web, twitter, facebook, chat
Quality of communication64%
Quality of help73%
Customer votes3,145
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Starbucks's Best Toll-Free/800 Customer Phone Number

This is Starbucks's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Starbucks agent. This phone number is Starbucks's Best Phone Number because 26,994 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-782-7282 include Points Not Adding, Store Feedback, Update Account Info, Points Redemption, Overcharge on Account and other customer service issues. The Starbucks call center that you call into has employees from New Mexico and is open Mon-Sun 5am-8pm PST according to customers. In total, Starbucks has 2 phone numbers. It's not always clear what is the best way to talk to Starbucks representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Starbucks?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Starbucks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Rewards Cards877-309-3180

Beyond the Phone Number

There are other ways to get in touch with Starbucks, including live chat and email and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our Starbucks Customer Service page for more information.
Starbucks Customer Service

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