Southern California Edison Internet Service Problems

Phone Number & Getting a Rep

Southern California Edison Internet Service Problems number

800-409-2365
Toll-free·Calls Internet Service Problems·See main phone number & contact info
Q:

How do I talk to a human at this Southern California Edison number?

A:Keep hitting 0,0,0,0
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Southern California Edison Internet Service Problems?

A:The average hold time is 13 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

All Southern California Edison customer service contact information

This is the #2 most popular Southern California Edison phone number out of 2. Click above to go back to the main customer service number and other contact information, including Southern California Edison email addresses, twitter handles, and live chat options.

More Southern California Edison Customer Phone Numbers

Customer Service

800-655-4555
Main phone number · Toll-free · Mon-Fri 7am-7pm, Sat 8am-5pm PST · Press 6 at the first menu, then press 1, then 4, then 1 · Electrical hazard, power outage, or repair, press 1. For everything else, press 6.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Southern California Edison phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep hitting 0,0,0,0
Here is how our research team describes the way the Southern California Edison phone system greets you: Received an error message while processing an order, press 1. Problems logging in, or questions about your user ID or password, press 2. Having trouble viewing a webpage or receiving error messages, press 3. For all other internet-related services, press 4. For any other questions, press 9.

What are the hours and when should I call?

Southern California Edison operates the call center for this 800-409-2365 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,226 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Southern California Edison phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Southern California Edison staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Southern California Edison is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 2,226 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Southern California Edison is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Southern California Edison staffs the call center well on Friday.

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