Sephora Customer Service

Contact Sephora & solve common issues

Use Sephora's Phone Number

Sephora's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Sephora. Below you will also find the phone and non-phone-based contact information we've gathered.

Sephora: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Sephora.
There's more!
Click below to show 10 more questions, answers, and complete guides to common Sephora customer support problems.

Contacting Sephora customer support

Below you can compare and contrast the 4 ways to contact Sephora by looking at which ones are the fastest and which ones other customers recommend the most for solving Sephora customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sephora across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
877-737-4672
Customer Service
38 mins11
Online Help at sephora.com
Customer Service
< 2 hrs90
Live Chat at sephora.com
Customer Service
4 mins93
866-286-1262
Customer Service
2 mins54

Does GetHuman work with Sephora?

GetHuman does not work with Sephora's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sephora at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sephora's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Sephora at a Glance

Sephora has 1 chat option
Sephora has no customer email
Sephora has 1 help forum
Sephora has no twitter handle
Sephora has no facebook page
Contact information overview

Answered on this page:

What is the Sephora shipping policy?
Can I use multiple gift cards for a single purchase at Sephora?
How Do I Request a Refund to a Gift Card from Sephora?
Can I cancel or modify my Sephora order?
How Do I Check the Balance on My Sephora Gift Card?
What is the return policy for Sephora?
Does Sephora offer international shipping?
Solutions to common issues

Contacting Other Companies

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