Toll-free·Calls Customer Service·Most popular Pivotal Payments number
Q:
How do I talk to a live human at Pivotal Payments?
A:No good number/ Busy signal
Q:
Does Pivotal Payments offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Pivotal Payments phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:No good number/ Busy signal
What are the hours and when should I call?
Pivotal Payments operates the call center for this 866-590-9365 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pivotal Payments phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pivotal Payments staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pivotal Payments is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call Pivotal Payments
In summation, the best day to call Pivotal Payments is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pivotal Payments staffs the call center well on Friday.
Why Customers Call Pivotal Payments
If you have time to do a bit of reading before you call Pivotal Payments, we recommend you read over some of our problem-specific articles.
Yes, Pivotal Payments supports mobile payments. We understand the growing importance of mobile commerce and offer various solutions to help merchants accept payments through smartphones and tablets. Our seamless integration with popular mobile payment systems enables you to securely and conveniently process transactions anywhere, anytime. By leveraging our advanced technology, you can offer your customers the flexibility to pay through mobile wallets, mobile POS systems, or through our mobile payment app. We prioritize security and ensure that all mobile transactions are encrypted and protected from fraud. With Pivotal Payments, you can easily expand your payment acceptance options and provide a seamless payment experience to your mobile-savvy customers.
Pivotal Payments offers a wide range of payment processing solutions and services to businesses of all sizes. These include credit and debit card processing, e-commerce solutions, virtual terminals, mobile payment options, and point-of-sale (POS) systems. They also provide additional services such as gift card and loyalty programs, check processing, automated recurring billing, and fraud prevention tools. Pivotal Payments aims to simplify payment acceptance by offering customizable solutions based on the unique needs of each business. With their secure and reliable payment services, businesses can streamline their operations, enhance customer satisfaction, and boost revenue. Whether in-store, online, or on-the-go, Pivotal Payments ensures businesses have the tools needed to accept payments easily and efficiently.
Pivotal Payments accepts various payment methods to cater to diverse customer needs. We aim to provide convenience and flexibility in transactions. Currently, our accepted payment methods include all major credit cards such as Visa, MasterCard, American Express, and Discover. Furthermore, we also accept payment through electronic checks (ACH) for seamless processing. Additionally, Pivotal Payments supports payment options via mobile wallets like Apple Pay and Google Pay, enabling customers to make secure transactions using their smartphones. We continuously evaluate emerging payment technologies to expand our accepted methods, ensuring a wide range of options to accommodate different customer preferences and modernize the payment experience.
Click the link above to get answers to just about any Pivotal Payments customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Pivotal Payments Customer Service Contacts
There are of course other ways to contact Pivotal Payments customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Pivotal Payments customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Pivotal Payments's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pivotal Payments agent. This phone number is Pivotal Payments's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-590-9365 include and other customer service issues. Rather than trying to call Pivotal Payments first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Pivotal Payments has 1 phone number. It's not always clear what is the best way to talk to Pivotal Payments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Pivotal Payments. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pivotal Payments. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.