How do I talk to a human at this NY Life Insurance number?
A:Must choose an option 1-2.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to NY Life Insurance Claims Department?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #2 most popular NY Life Insurance phone number out of 3. Click above to go back to the main customer service number and other contact information, including NY Life Insurance email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 9am-7pm EST · If you had a recent visit to our website: press 1. If you are calling to make a change to your policy: press 2. · Please tell us why you are calling today
Toll-free · 24 hours, 7 days · Press 1 and wait · If you had a recent visit to our website: press 1. If you are calling to make a change to your policy: press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this NY Life Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2.
Here is how our research team describes the way the NY Life Insurance phone system greets you: If you are calling about medical leave benefits provided by your employer, such as short or long-term family medical leave, your call cannot be serviced by our service center. Please hang up and call New York Life Group Benefits Solutions at 888-842-4462. How can I help you today?
What are the hours and when should I call?
NY Life Insurance operates the call center for this 800-695-9873 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NY Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NY Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call NY Life Insurance is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call NY Life Insurance is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NY Life Insurance staffs the call center well on Monday.