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In the meantime, here are recent comments from other customers who called 866-901-2739:
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Space warp
   Satisfaction in today's robot answering machines. Who knew ! Yours truly, the "Z" man
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coffee lad...
   i've had mine for about a year and i clean it out every time i use it and i buy the kcups tha...
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   customer rep very pleasant and helpful
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   My 2.0 brewer would only pump out about 12 drips. after using a high-tech paper clip it pumps...
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   Keurig will look up the serial number and tell you how old it is. Mine was 5 yrs old and they...
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