A:Julep does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Julep starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Julep offer 24 hour customer service?
A:Not by phone.But you can contact Julep 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Julep Customer Service
There are other ways to contact Julep customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Julep customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Julep?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Julep, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Julep is a beauty brand that offers a wide range of high-quality nail polishes, cosmetics, skincare, and beauty products. With a focus on innovation and creativity, Julep aims to empower and inspire women to express their individuality through beauty. The brand is known for its nail polish subscription box, offering a personalized selection of nail colors and beauty products based on individual style preferences. Julep products are formulated with safe, clean ingredients and are cruelty-free. As a socially-conscious brand, Julep also actively supports and advocates for organizations dedicated to women's empowerment. With a commitment to providing a fun and inclusive beauty experience, Julep encourages customers to embrace their unique beauty with confidence.
Julep's return policy allows customers to return any unused or gently used products within 30 days of purchase for a full refund. The company offers hassle-free returns and does not require a reason for the return. Customers are advised to reach out to Julep's customer service team to initiate the return process and receive a prepaid return shipping label. Once the return is received and inspected, Julep issues the refund back to the original form of payment within a reasonable timeframe. It is important to note that shipping and handling charges are non-refundable, and any promotional items or gifts received with the purchase must also be returned. Julep aims to provide utmost customer satisfaction through their straightforward and flexible return policy.
Julep's loyalty program is called Maven Loyalty. It is a reward system designed to provide exclusive benefits and perks to Julep customers. By joining Maven Loyalty, customers can enjoy a range of advantages. Benefits include early access to new Julep products, discounts on all Julep purchases, and free shipping on orders above a certain value. In addition, members have the opportunity to earn and redeem Jules, which are loyalty points that can be used as currency towards future purchases. Members also receive insider information on upcoming sales and promotions, as well as exclusive access to limited edition collections and offers. Julep's loyalty program aims to reward its valued customers and enhance their shopping experience.
Click the link above to get answers to just about any Julep customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
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Conclusion and closing notes
You came here to see Julep's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Julep agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Julep anyways and help you with your issue. Over the last 18 months, 48 customers like you have come in search of a phone number for Julep and helped us confirm they don't have one. Common reasons that people try to call Julep customer support department include and other customer service issues. Rather than trying to call Julep first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Julep doesn't have any phone numbers. It's not always clear what is the best way to talk to Julep representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Julep Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Julep, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Julep customers like yourself.
GetHuman does not provide call center services or customer support operations for Julep. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Julep. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.