king: “Everyone I was in contact with was very helpfu...”
Waited: 2 mins
Anonymous: “Automated help desk regarding RECALLs only. o...”
Waited: < 1 min
Why should I comment about customer care at 866-436-7332?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Ford Motor Company customer.
Second, we need to keep companies like Ford Motor Company in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.