How do I talk to a human at this Empire Blue Cross Blue Shield number?
A:Just wait on the line
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Empire Blue Cross Blue Shield Healthy Blue Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.
This is the #2 most popular Empire Blue Cross Blue Shield phone number out of 3. Click above to go back to the main customer service number and other contact information, including Empire Blue Cross Blue Shield email addresses, twitter handles, and live chat options.
More Empire Blue Cross Blue Shield Customer Phone Numbers
Main phone number · Toll-free · 24 hours, 7 days · Press 1 for English. Press 0 three times. Say "Representative," then wait on the line until transferred to a representative. · Which are you, a member, professional provider, or a physician?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Empire Blue Cross Blue Shield phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait on the line
Here is how our research team describes the way the Empire Blue Cross Blue Shield phone system greets you: If you know your party's 10-digit extension, dial it now or hang up and call the number on the back of your ID card.
What are the hours and when should I call?
Empire Blue Cross Blue Shield operates the call center for this 317-488-6000 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 626 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Empire Blue Cross Blue Shield phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Empire Blue Cross Blue Shield staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Empire Blue Cross Blue Shield is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 626 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Empire Blue Cross Blue Shield is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Empire Blue Cross Blue Shield number, but it is also the day with the shortest hold times.