A:You'll be talking to someone in India, but this is the number you have to call if you want to talk to a live person.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8:30am-11:30pm, Sat 9am-4pm EST.The least busy day is Tuesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Cenlar Loan Servicing?
A:The average hold time is 89 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #2 most popular Cenlar phone number out of 4. Click above to go back to the main customer service number and other contact information, including Cenlar email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8:30am-11:30pm, Sat 9am-4pm EST · Input your loan #; then listen to all the reports; at the end quickly press 0 to connect to agentJust wait ·
Toll-free · Mon-Fri 8:30am-11:30pm, Sat 9am-4pm EST · Input your loan #; then listen to all the reports; at the end quickly press 0 to connect to agent ·
Toll-free · Mon-Fri 8:30am-11:30pm, Sat 9am-4pm EST · Input your loan #; then listen to all the reports; at the end quickly press 0 to connect to agent ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Cenlar phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:You'll be talking to someone in India, but this is the number you have to call if you want to talk to a live person.
What are the hours and when should I call?
Cenlar operates the call center for this 877-680-5583 phone number Mon-Fri 8:30am-11:30pm, Sat 9am-4pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 2,741 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cenlar phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cenlar staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cenlar is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 2,741 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Cenlar is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cenlar staffs the call center well on Tuesday.