CIGNA Phone Number

Call CIGNA customer service faster with GetHuman

  • Calls CIGNA's Customer Service department
  • The average hold time is 12m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Cancel My Services, Account issue, Coverage Question, Getting Insurance, and Make a Claim.
  • Reach a live CIGNA agent: Direct to a human
  • What you hear when you call: Cigna customer, press 1. Provider, press 2. Questions about enrolling in a Cigna plan, press 3. All other questions, press 4.

Reasons customers like you called recently

I need to make an appointment
My name is Cecilia Murias, I am employed by Morgan White Group, we have a contract with...
Discovered im being charged higher amount every month than what was said when policy ta...
I cannot find out how to get my ID card, despite going to various Cigna sites, includin...
I need to change the bank account on my lump sum annuity payment s
need managed care plan
Confirm in network provider
Emailed earlier stating specifically I don't hear well. Asked about a Cigna email addre...
I'm having problems communicating with Cigna. Don't hear well, have tinnitus. Don't tal...
I need to follow up on a claim with Coty of Pittsburgh EMS that has been pending since...
Need to find insurance number andgrip number for dental bill. Also to order a new insur...
I’m returning a phone about a resent application I sent in for medication coverage. Med...
Can’t get into my Cigna account
Take me off the and mailing list
Cigna employee Tamara Sanchez has been harassing me since August ****. I did give her...

CIGNA Customer Phone Number 800-997-1654 - Stats

Phone number to dial800-997-1654
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait12 minutes
Current wait19 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web, twitter
Quality of communication61%
Quality of help82%
Customer votes6,286
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

CIGNA's Best Toll-Free/800 Customer Phone Number

This is CIGNA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CIGNA agent. This phone number is CIGNA's Best Phone Number because 20,256 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-997-1654 include Cancel My Services, Account issue, Coverage Question, Getting Insurance, Make a Claim and other customer service issues. The CIGNA call center that you call into has employees from Tennessee and is open 24 hours, 7 days according to customers. In total, CIGNA has 4 phone numbers. It's not always clear what is the best way to talk to CIGNA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CIGNA - by phone or otherwise

While 800-997-1654 is CIGNA's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CIGNA customers, is by calling their 800-244-6224 phone number for their Medical, Dental & Vision Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-244-6224 for Medical, Dental & Vision Customer Service. If you think this information is inaccurate or know of other ways to contact CIGNA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CIGNA.

What is GetHuman's Relationship to CIGNA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CIGNA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with CIGNA, including email and their website / help desk and their Twitter handle. Visit our CIGNA Customer Service page for more information.
CIGNA Customer Service

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