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In the meantime, here are recent comments from other customers who called 866-285-1736:
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   wait time was unacceptable!
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   Tried to contact customer service to notify my cancelled shipment (due to their delay in prom...
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   The CSR told me my package had already been shipped but FedEx had no record of my package. I ...
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   the wait was long but worth it--the girl that helped me was very helpful --I miss the days wh...
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   on hold 25 minutes and they disconnected my call!
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