How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Blue Mountain phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Technical support" or "Something Else"
Below are some clips we've found from Blue Mountain's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Blue Mountain dot com. This call may be recorded for quality purpose.
We've made some new and exciting changes to our principal card offerings.
To set up a new blue mountain dot com membership or renew an existing one, press one.
If you need help accessing your membership or updating your membership information, press two."
Excerpt from a call with Blue Mountain
Friday, March 1, 2024 5:43 PM
What are the hours and when should I call?
Blue Mountain operates the call center for this 888-254-1450 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Mountain phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Mountain staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blue Mountain is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Blue Mountain is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Blue Mountain number, but it is also the day with the shortest hold times.
More Ways to Contact Blue Mountain Customer Service
There are of course other ways to contact Blue Mountain customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Blue Mountain customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Blue Mountain's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Mountain agent. This phone number is Blue Mountain's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-254-1450 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Blue Mountain first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Blue Mountain has 1 phone number. It's not always clear what is the best way to talk to Blue Mountain representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Blue Mountain. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blue Mountain. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.