A:BitPay does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact BitPay starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does BitPay offer 24 hour customer service?
A:Not by phone.But you can contact BitPay 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact BitPay Customer Service
There are other ways to contact BitPay customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- BitPay customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with BitPay?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with BitPay, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
BitPay is a leading payment service provider that enables businesses and individuals to send and receive payments in Bitcoin and other cryptocurrencies. It provides a seamless and secure way to accept cryptocurrency payments, helping businesses expand their customer base and increase revenue. With BitPay, merchants can easily convert Bitcoin into their preferred currency, eliminating the volatility risk associated with cryptocurrency transactions. BitPay offers multiple integration options, including plugins for popular e-commerce platforms and APIs for custom solutions. The transparent and efficient payment processing system ensures fast and reliable transactions while reducing traditional payment costs. BitPay's user-friendly interface and comprehensive tools make it convenient for individuals to manage their cryptocurrency payments and wallets. Overall, BitPay revolutionizes payment processing by offering global accessibility and flexibility while promoting the benefits of cryptocurrencies.
BitPay supports a variety of cryptocurrencies. Currently, the supported cryptocurrencies include Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ripple (XRP), and stablecoins like Gemini Dollar (GUSD), USD Coin (USDC), and Paxos Standard Token (PAX). These supported cryptocurrencies provide users with flexibility in their payment options. By accepting multiple cryptocurrencies, BitPay caters to a wider range of users and allows them to transact seamlessly with their preferred digital assets. Whether you hold Bitcoin, Bitcoin Cash, Ethereum, Ripple, or stablecoins, BitPay ensures a smooth and secure payment processing experience for merchants and customers alike.
Yes, your personal information is secure with BitPay. BitPay prioritizes the privacy and security of its users. They adhere to strict security measures and use industry-standard encryption protocols to protect your personal information. BitPay employs advanced technology to safeguard your data and prevent unauthorized access. They do not share your personal information with third parties without your consent, except when necessary to fulfill transactions or comply with legal obligations. BitPay's secure infrastructure and robust security practices ensure that your sensitive data, such as credit card details or personal identification, is stored securely. With a commitment to privacy and data protection, BitPay strives to maintain a safe environment for its users to conduct their transactions securely and with peace of mind.
Click the link above to get answers to just about any BitPay customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my BitPay issue
Conclusion and closing notes
You came here to see BitPay's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a BitPay agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact BitPay anyways and help you with your issue. Over the last 18 months, 2,424 customers like you have come in search of a phone number for BitPay and helped us confirm they don't have one. Common reasons that people try to call BitPay customer support department include and other customer service issues. Rather than trying to call BitPay first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now BitPay doesn't have any phone numbers. It's not always clear what is the best way to talk to BitPay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If BitPay Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for BitPay, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from BitPay customers like yourself.
GetHuman does not provide call center services or customer support operations for BitPay. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BitPay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.