Anonymous: “Got disconnected twice (hung up on) before get...”
Waited: 2 mins
Why should I comment about customer care at 800-877-1253?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Big Lots, Inc. customer.
Second, we need to keep companies like Big Lots, Inc. in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.