Debbiektd: “The "robots" in the Customer Service center in...”
Waited: 55 mins
Helen: “When finally answered my call went to a call c...”
Waited: 4 mins
subdewd: “the people at the bank were nice and basically...”
Waited: 3 mins
Why should I comment about customer care at 877-472-4200?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Bank of New York Mellon Corp. customer.
Second, we need to keep companies like Bank of New York Mellon Corp. in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.