Does Amica - Auto Insurance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Amica - Auto Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Amica - Auto Insurance phone number to document the phone system.
Here is how our research team describes the way the Amica - Auto Insurance phone system greets you: If you know your party's extension, you may say or enter it at any time. Names directory. Press or say 1 for Claims. Press or say 2 for questions about a bill or service on an existing policy. Press or say 3 for a quote on a new policy. Press or say 4 for Amica Life. Press or say 5 to repeat the menu. Press or say 9.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4.
Below are some clips we've found from Amica - Auto Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Amica. To ensure high quality customer service, your call may be recorded.
If you know your party's extension, please say extension.
If you know the first and name of the person you are trying to reach, you can say names directory, or you can remain on the line for further options."
Excerpt from a call with Amica - Auto Insurance
Wednesday, August 14, 2024 8:39 PM
They may ask you to say or enter information
"Thank you for calling Amica.
To ensure high quality customer service, your call may be recorded.
If you know your party's extension, please say or enter it now."
Excerpt from a call with Amica - Auto Insurance
Tuesday, January 16, 2024 6:07 PM
What are the hours and when should I call?
Amica - Auto Insurance operates the call center for this 800-242-6422 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Amica - Auto Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amica - Auto Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amica - Auto Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Amica - Auto Insurance is Sunday.The most busy day to call is Tuesday, which averages 367% more phone calls by comparison.Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Amica - Auto Insurance is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Amica - Auto Insurance staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Amica - Auto Insurance
If you have time to do a bit of reading before you call Amica - Auto Insurance, we recommend you read over some of our problem-specific articles.
AMICA auto insurance policies offer personal injury coverage and property damages coverage. The rates offered by the company are lower than the average market cost. In addition, the company offers several discounts and rewards like bundling discounts, discounts for safe driving behavior, multi-car discounts, etc. Furthermore, only members can avail of club insurance policies and discounts and benefits provided by the club. AMICA policies offer comprehensive insurance coverage at affordable rates.
Amica was originally founded in 1907 and it continues to grow. It offers more discounts to date than any other insurance company and multiple plan options along with free perks. There have been reports that premiums increase, there are delays when issuing claim payments, and that customer service quality is not up to par. It's best to take these with a grain of salt and to talk to someone you know who has experience.
AMICA's monthly cost of auto insurance is very affordable and can be even cheaper of taking full advantage of their available discounts that you qualify for and meet the age, gender, good credit rating threshold and match them with your driving history, gender, level of coverage and the type of car you drive.
Click the link above to get answers to just about any Amica - Auto Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Amica - Auto Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Auto accident inquiry: "I was in a car accident the other day."
- From a call lasting 19m 7s , Aug 14, 2024 8:39 PM
More Amica - Auto Insurance Customer Service Contacts
There are of course other ways to contact Amica - Auto Insurance customer service besides the phone. Below we list the best ones, by medium.
Amica - Auto Insurance Customer Help Desk / Web Support
As a last, sometimes only, resort- Amica - Auto Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Amica - Auto Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amica - Auto Insurance agent. This phone number is Amica - Auto Insurance's best phone number because 8,496 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-242-6422 include and other customer service issues. Rather than trying to call Amica - Auto Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Amica - Auto Insurance has 1 phone number. It's not always clear what is the best way to talk to Amica - Auto Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Amica - Auto Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amica - Auto Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.