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In the meantime, here are recent comments from other customers who called 866-216-1072:
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   Absolutely awesome customer service. I told them the issue and they are having UPS pick it up...
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   Knowledgeable and very helpful rep.
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   Overall, the solution proved was not what others had experienced. So I can't say I got what ...
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   Very fast polite service, I love amazon!!
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   Unbelievable service. Stayed with me for over 30 minutes until the problem was solved.
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