Ally Bank Home Loans Phone Number

Q:How do I talk to a human at this number?
A:Calling this Ally Bank number should go right to a real human being
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 8:30am-8pm, Sat 10am-4pm EST. The least busy day is Wednesday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #4 most popular Ally Bank phone number out of 5. Click below to go back to the main customer service number and other contact information:
Ally Bank's main customer service phone number

More Ally Bank Customer Phone Numbers

877-247-2559 - Customer Service
Main phone number · Toll-free · Repeat "Representative" until you are transferred. · What do you need help with today? Bank accounts, CDs, press 1. Auto, press 2. Invest, press 3. Home loan, press 4. Personal loan, press 5. Credit cards, press 6.
855-880-2559 - Ally Invest
Toll-free · Calling this Ally Bank number should go right to a real human being · To place a trade, say "trade" or press 1. For transfers, say "transfer" or press 2.
757-247-2559 - International Callers
Calling this Ally Bank number should go right to a real human being · What do you need help with today? Bank accounts, CDs, press 1. Auto, press 2. Invest, press 3. Home loan, press 4. Personal loan, press 5. Credit cards, press 6.
888-568-0186 - Billing and Online Accounts
Toll-free · Calling this Ally Bank number should go right to a real human being · Enter the account number you would like to access, followed by the hash key.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Ally Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ally Bank number should go right to a real human being
Here is how our research team describes the way the Ally Bank phone system greets you: For new home loans or financing, press 1. Servicing your existing home loan, press 2. For other Ally services outside of home loans, press 3.
In fact, much of this information on this page is superfluous because this Ally Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ally Bank operates the call center for this 855-256-2559 phone number Mon-Fri 8:30am-8pm, Sat 10am-4pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 2,502 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ally Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ally Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ally Bank is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 2,502 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Ally Bank is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Ally Bank number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

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