A:AXS Tickets does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact AXS Tickets starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does AXS Tickets offer 24 hour customer service?
A:Not by phone.Below is a list of customer service channels and hours.
How to contact AXS Tickets Customer Service
There are other ways to contact AXS Tickets customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- AXS Tickets customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with AXS Tickets?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with AXS Tickets, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
No, AXS Tickets are typically non-refundable. Once a ticket purchase is made, it is considered final and cannot be refunded. However, there may be certain exceptions in specific cases, such as event cancellations or significant changes. In such instances, refunds or ticket exchanges may be provided at the discretion of the event organizer or venue. It is advisable to review the terms and conditions of the ticket purchase and check with the event organizer if there are any uncertainties regarding refund policies. AXS Tickets aims to provide a seamless ticketing experience and strives to accommodate customers in exceptional circumstances, but refunds are generally not guaranteed.
AXS Tickets accepts a variety of payment methods to ensure a seamless and convenient purchasing experience. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. In addition, we also offer the option to pay with digital payment services such as Apple Pay, Google Pay, and PayPal. Customers can also choose to pay with AXS e-Gift Cards or by redeeming AXS Premium tickets using their designated account balance. With our diverse range of payment options, AXS Tickets strives to accommodate every customer's preference and provide a hassle-free ticket buying process. Please note that the accepted forms of payment may vary depending on the specific event and venue.
Click the link above to get answers to just about any AXS Tickets customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my AXS Tickets issue
Conclusion and closing notes
You came here to see AXS Tickets's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a AXS Tickets agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact AXS Tickets anyways and help you with your issue. Over the last 18 months, 11,592 customers like you have come in search of a phone number for AXS Tickets and helped us confirm they don't have one. Common reasons that people try to call AXS Tickets customer support department include Make a Purchase, Refund a Charge, Account Access, Inquire About an Event, Find My Tickets and other customer service issues. Rather than trying to call AXS Tickets first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now AXS Tickets doesn't have any phone numbers. It's not always clear what is the best way to talk to AXS Tickets representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If AXS Tickets Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for AXS Tickets, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from AXS Tickets customers like yourself.
GetHuman does not provide call center services or customer support operations for AXS Tickets. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AXS Tickets. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.