Anonymous: “Chase Auto Finance has the worst customer serv...”
Waited: 35 mins
Joan: “Some of the worse customer service I have ever...”
Waited: 2 mins
Why should I comment about customer care at https://www.chase.com/auto-loa...?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Chase Auto Finance customer.
Second, we need to keep companies like Chase Auto Finance in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.