Anonymous: “I have had no communication. Tried calling yo...”
Waited: 5 mins
LA DUDE: “YOU GUYS SUCK SUCK SUCK SUCK.... ”
Waited: 50 mins
richardtcl-: “I had to waite an hour for aol help to go open...”
Waited: 60 mins
Why should I comment about customer care at help.aol.com?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another America Online (AOL) customer.
Second, we need to keep companies like America Online (AOL) in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
This is really the only support page we have for America Online (AOL) at this time. Just know that we never stop searching and compiling the best support pages that you suggest to us. If you happen to find one, please consider sharing it here so other America Online (AOL) customers like you can find it next time. Suggest a Support Page