rcardot: “They never answered as when in to intercept af...”
Waited: < 1 min
maurice: “i am in thailand and asked a simple question n...”
Waited: 65 mins
nur: “Ihave bought Your anti virus after downloading...”
Waited: 30 mins
Why should I comment about customer care at firstname.lastname@example.org?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Kaspersky Lab customer.
Second, we need to keep companies like Kaspersky Lab in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
This is really the only email address we have for Kaspersky Lab at this time. Just know that we never stop searching and compiling the best email addresses that you suggest to us. If you happen to find one, please consider sharing it here so other Kaspersky Lab customers like you can find it next time. Suggest a Email Address