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Sideshowtoy.com Customer FAQ

Top Answers & How-to Guides

What is Sideshowtoy.com's Phone Number?

The question we are asked most often is about how to talk to Sideshowtoy.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available?

Yes, there are discounts and promotions available on SideshowToy.com. We regularly offer special deals and limited-time promotions...
Ask any question you have about Sideshowtoy.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on our website, simply navigate to the product you wish to purchase and click on the "Add to Cart" button. Once you...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but please note that there are certain time restrictions and conditions...

Returns

What should I do if my item arrives damaged?

If your item arrives damaged, please contact our Customer Service team immediately. Provide them with your order information and pictures...

What is your return policy?

Our return policy at Sideshowtoy.com is designed to provide our customers with peace of mind and a hassle-free experience. We understand If you're not satisfied with your purchase, you may return the item within 30 days of receipt. The product must be in its original condition and packaging, with all accessories included. To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that certain items, such as limited edition collectibles, may have specific return restrictions. Additionally, original shipping and handling charges are non-refundable. We strive to process returns promptly, usually within 5-7 business days of receiving the item. Refunds will be issued to the original payment method. For more details and specific instructions, please refer to our Returns page on our website. We aim to make your return experience as convenient and straightforward as possible....

Payment

What payment methods do you accept?

We accept a variety of payment methods to provide convenience for our customers. At Sideshowtoy.com, you can make your purchases using...

Processing

How long does it take to process my order?

The processing time for your order at Sideshowtoy.com typically depends on several factors. After placing your order, our team begins...

Shipping

What shipping options are available?

We offer a range of shipping options to accommodate your preferences. For domestic orders within the United States, we provide Standard...

Can I track my order?

Yes, you can track your order on Sideshowtoy.com. Once your order has been shipped, you will receive a confirmation email containing...

Do you ship internationally?

Yes, we do ship internationally. At Sideshowtoy.com, we understand that collectibles know no boundaries, and we are thrilled to offer...

Pre-Orders

Are pre-orders available for products?

Yes, pre-orders are available for select products on Sideshowtoy.com. Customers have the opportunity to pre-order highly anticipated...

Address

Can I make changes to my shipping address?

Yes, you can make changes to your shipping address. If you need to update or modify the shipping address for an order, please contact...

Promotions

Are there any discounts or promotions available?

Yes, there are discounts and promotions available on SideshowToy.com. We regularly offer special deals and limited-time promotions...

Help me with my Sideshowtoy.com customer service issue

Ask any question you have about Sideshowtoy.com customer service. We will do our best to get you answers right away.
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