What should I do if the item I received is damaged or defective?

Asked 7 months ago
If you receive an item that is damaged or defective, please contact our customer service team as soon as possible to report the issue. Provide details about the damage or defect, and we will work with you to either replace the item or arrange for a refund. Please refrain from using the product and keep all packaging materials until the issue is resolved. Our team is dedicated to ensuring that you are satisfied with your purchase, and we will do our best to rectify the situation promptly. Thank you for your understanding and cooperation.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Pet-dog-cat-supply-store.com?

If you need to call Pet-dog-cat-supply-store.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Pet-dog-cat-supply-store.com

Pet-dog-cat-supply-store.com

Find a list of many popular Pet-dog-cat-supply-store.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Pet-dog-cat-supply-store.comPet-dog-cat-supply-store.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!