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Knitting-Warehouse.com Customer FAQ

Top Answers & How-to Guides

What is Knitting-Warehouse.com's Phone Number?

The question we are asked most often is about how to talk to Knitting-Warehouse.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on shipping large or bulky items?

Yes, there are restrictions on shipping large or bulky items. At Knitting-Warehouse.com, we prioritize the safe and efficient delivery...
Ask any question you have about Knitting-Warehouse.com customer service, get an answer now.
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Yarn Types

What types of yarn do you offer?

At Knitting-Warehouse.com, we offer a wide range of yarn to cater to all knitting needs. Our extensive collection includes various...
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Returns and Exchanges

Can I return or exchange a product?

Yes, you can return or exchange a product purchased from Knitting-Warehouse.com within 30 days of the delivery date. To be eligible...
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Order Processing

How long does it take to process an order?

The processing time for orders placed on Knitting-Warehouse.com typically ranges between 1 to 3 business days. Once the order is received,...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Knitting-Warehouse.com, we understand that knitting enthusiasts can be found all over the...
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Color Accuracy

Are the colors of the yarn true to the website photos?

Yes, the colors of the yarn depicted on our website are as true and accurate as possible. We strive to ensure that the images accurately...
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Payment Methods

What payment methods do you accept?

We accept a variety of payment methods to provide convenience to our customers. At Knitting-Warehouse.com, you can make secure payments...
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Order Tracking

Can I track my order?

Yes, you can easily track your order on Knitting-Warehouse.com. Once your order is shipped, you will receive a confirmation email with...
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Discounts and Promotions

Do you offer any discounts or promotions?

Yes, at Knitting-Warehouse.com, we regularly offer discounts and promotions to our valued customers. We understand the importance of...
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Order Modifications

Can I cancel or modify an order after it has been placed?

Yes, you can cancel or modify an order after it has been placed, but we recommend contacting our customer service team as soon as possible....
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Return Policy

What is your return policy?

Our return policy at Knitting-Warehouse.com ensures customer satisfaction. If you are not completely happy with your purchase, you...
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Shipping Restrictions

Are there any restrictions on shipping large or bulky items?

Yes, there are restrictions on shipping large or bulky items. At Knitting-Warehouse.com, we prioritize the safe and efficient delivery...
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Help me with my Knitting-Warehouse.com customer service issue

Ask any question you have about Knitting-Warehouse.com customer service. We will do our best to get you answers right away.
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