HTC Live Chat

How to chat with HTC by GetHuman

https://www.htcinc.net/support/
Live Chat with HTC Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 26 minutes.
  • Current estimated wait time for an agent to join your chat window is 35 mins.
Despite the fact that HTC has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Hello Delta! We are a Atlanta Robotics team in the First Tech Challenge, and the First...
Hello CodeSmith Dev! We are a Atlanta Robotics team in the First Tech Challenge, and th...
Sent my phone in for repairs, they gave me a case number and tracking number, and the f...
Help me with my issue

HTC Live Support Statistics

Live chat starting pointhttps://www.htcinc.net/support/
Department you chat withTechnical Support
Chat center hours24 hours, 7 days
Best time to chat3:45pm
Average wait26
Current wait35
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication63%
Quality of help75%
Customer votes67,178
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-824-6779

Chatting with HTC Customer Service

Live chat with HTC by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with HTC about. We can usually help ensure a better outcome. This is the best way to live chat with HTC because 8,832 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case HTC usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.htcinc.net/support/ are used to handling Upgrade, Warranty, Unlock my device, Technical support, Recall and other customer service issues. When you chat with HTC agents, they are most likely chatting with you from their call center located in Tampa, FL or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like HTC offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting HTC with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting HTC

While HTC does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for HTC is their 800-824-6779 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact HTC? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are HTC and GetHuman affiliated?

GetHuman and HTC have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

HTC Contact Info

Information that GetHuman and its users have gathered about how to best reach HTC
HTC Phone NumberMore HTC Contact Info

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