How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Oxford Health Plans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, say "something else", then "benefits". For Provider's Service Department.
What are the hours and when should I call?
Oxford Health Plans operates the call center for this 800-666-1353 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oxford Health Plans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oxford Health Plans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oxford Health Plans is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Oxford Health Plans
In summation, the best day to call Oxford Health Plans is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Oxford Health Plans number, but it is also the day with the shortest hold times.
Why Customers Call Oxford Health Plans
If you have time to do a bit of reading before you call Oxford Health Plans, we recommend you read over some of our problem-specific articles.
Oxford Health Plans provides comprehensive coverage for a wide range of healthcare services. Our plans include coverage for doctor visits, hospital stays, prescription medications, and preventive care. Additionally, we cover mental health services, maternity care, and specialist consultations. Oxford Health Plans offers access to a vast network of providers, ensuring members have choices and convenience when seeking healthcare services. Our plans also include emergency care coverage, rehabilitation services, and diagnostic tests. We prioritize preventive care and offer coverage for routine screenings, vaccinations, and wellness programs. To find detailed information about the specific coverage available, we encourage members to review their plan documents or contact our customer service team for personalized assistance.
Oxford Health Plans offers a range of health insurance plans to cater to varying needs. These include individual and family plans, Medicare Advantage plans, and small and large group plans. Individual and family plans are designed for those not covered by employer-based insurance and provide options for essential health benefits. Medicare Advantage plans are specifically tailored for eligible individuals seeking additional coverage beyond traditional Medicare. Small and large group plans are offered to businesses seeking comprehensive health benefits for their employees. These plans offer various coverage levels and options, including HMO, PPO, and EPO networks. Each plan is structured to accommodate different healthcare and budget requirements, ensuring individuals and businesses can find suitable coverage options with Oxford Health Plans.
Yes, Oxford Health Plans offers coverage for mental health services. Their comprehensive health insurance plans include coverage for mental health and substance abuse disorders. This coverage includes outpatient therapy sessions, inpatient treatment, and medication management for mental health conditions. Additionally, Oxford Health Plans provides access to a network of mental health professionals, including psychologists, psychiatrists, and licensed therapists. Members can choose from a wide range of providers to meet their specific mental health needs. Oxford Health Plans recognizes the importance of mental health and is committed to providing accessible and high-quality care to its members.
Click the link above to get answers to just about any Oxford Health Plans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Oxford Health Plans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oxford Health Plans agent. This phone number is Oxford Health Plans's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-666-1353 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Oxford Health Plans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oxford Health Plans has 3 phone numbers. It's not always clear what is the best way to talk to Oxford Health Plans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oxford Health Plans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oxford Health Plans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.