American Home Shield Corporate Offices

Phone Number & Getting a Rep

American Home Shield Corporate Offices number

901-537-8000
Calls Corporate Offices·See main phone number & contact info
Q:

How do I talk to a human at this American Home Shield number?

A:Press 0 then 0 then 2 then 2
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to American Home Shield Corporate Offices?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

All American Home Shield customer service contact information

This is the #3 most popular American Home Shield phone number out of 3. Click above to go back to the main customer service number and other contact information, including American Home Shield email addresses, twitter handles, and live chat options.

More American Home Shield Customer Phone Numbers

Customer Service

888-429-8247
Main phone number · Toll-free · 24 hours, 7 days · Say "Agent" at each prompt · Place a new request, status of the request, service issues, billing or payment issues, press 1. Purchase, renew, or modify home mortgage coverage, press 2. Contractors, contact your contractor relations manager. For all other questions, press 3.

Purchasing

800-776-4663
Toll-free · 24 hours, 7 days · After recording, say "Representative" (you will be asked twice). Say "Representative" again. Then, when asked if you want to speak to a representative, say "Yes." · If something in your home is broken, say "service request." To get the status of a request, say "status update." To cancel a request, say "cancel." For payments and billing, say "billing." Or you can say "what's covered" or say, "repeat those choices."

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this American Home Shield phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 then 0 then 2 then 2
Here is how our research team describes the way the American Home Shield phone system greets you: Front Door Corporate Office - Place a new request, status of a request, service issues, billing or payment issues, press 1. Purchase, renew, or modify home mortgage coverage, press 2. Contractors, contact your contractor relations manager. For all other questions, press 3.

What are the hours and when should I call?

American Home Shield operates the call center for this 901-537-8000 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 4,922 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Home Shield phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Home Shield staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call American Home Shield is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 4,922 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call American Home Shield is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this American Home Shield number, but it is also the day with the shortest hold times.
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