Toll-free·Calls Customer Service·Most popular AmeriCredit number
Q:
How do I talk to a live human at AmeriCredit?
A:Do NOT respond to the "push 1 if you would like this in English" "push 2 for Spanish" .. OR do not enter any account numbers or social security number... it was only about 10 seconds until someone answered.
Q:
Does AmeriCredit offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST.The least busy day is Monday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this AmeriCredit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Do NOT respond to the "push 1 if you would like this in English" "push 2 for Spanish" .. OR do not enter any account numbers or social security number... it was only about 10 seconds until someone answered.
Below are some clips we've found from AmeriCredit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. This is GM Financial.
I'm Nancy, your virtual assistant. I'm here to help."
Excerpt from a call with AmeriCredit
Monday, February 19, 2024 9:33 PM
What are the hours and when should I call?
AmeriCredit operates the call center for this 800-284-2271 phone number Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AmeriCredit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AmeriCredit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AmeriCredit is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call AmeriCredit
In summation, the best day to call AmeriCredit is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this AmeriCredit number, but it is also the day with the shortest hold times.
Why Customers Call AmeriCredit
If you have time to do a bit of reading before you call AmeriCredit, we recommend you read over some of our problem-specific articles.
AmeriCredit is a leading auto finance company specializing in providing loan and leasing options for consumers purchasing vehicles. With years of expertise in the field, AmeriCredit offers financing solutions to individuals with various credit backgrounds, including those with less-than-perfect credit scores. As a subsidiary of General Motors Financial Company, AmeriCredit has the advantage of providing competitive rates and flexible terms for both new and used car purchases. Beyond financing, AmeriCredit also provides online account management tools, payment options, and customer support to ensure a seamless experience for their customers throughout the lifetime of their vehicle loan or lease. With a commitment to helping individuals get behind the wheel of their dream car, AmeriCredit is the trusted choice for auto financing.
By choosing AmeriCredit, customers enjoy numerous benefits. Firstly, AmeriCredit offers flexible financing options to suit individual needs and budgets, allowing customers to purchase the vehicle of their choice without immense financial strain. Secondly, AmeriCredit provides competitive interest rates, ensuring customers receive affordable loan terms. Moreover, AmeriCredit has a quick and streamlined loan application process, saving customers time and hassle. Additionally, AmeriCredit has a vast network of dealerships nationwide, giving customers a wide range of vehicle options and the convenience of finding a dealership close to them. Furthermore, AmeriCredit values customer satisfaction and provides exceptional customer service, offering support and guidance throughout the entire loan process. Lastly, AmeriCredit reports customer loan payments to major credit bureaus, helping customers build or rebuild their credit scores.
AmeriCredit provides a range of services that cater to individuals seeking financial solutions. As a leader in automotive financing, our primary service is providing loans and leases to customers for the purchase of vehicles. Through our extensive network of authorized dealerships, we offer flexible financing options to accommodate various credit profiles. Our dedicated team ensures a seamless application process, quick approvals, and competitive interest rates. In addition, AmeriCredit provides convenient online account management tools, allowing customers to make payments, view statements, and access important account information at their convenience. Furthermore, we offer outstanding customer service, with knowledgeable representatives available to address any inquiries or concerns. AmeriCredit strives to empower customers with the financial means to drive their dreams.
Click the link above to get answers to just about any AmeriCredit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More AmeriCredit Customer Service Contacts
There are of course other ways to contact AmeriCredit customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- AmeriCredit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is AmeriCredit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AmeriCredit agent. This phone number is AmeriCredit's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-2271 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call AmeriCredit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AmeriCredit has 1 phone number. It's not always clear what is the best way to talk to AmeriCredit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AmeriCredit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AmeriCredit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.