PerformanceBike.com Customer FAQ

Top Answers & How-to Guides

What is PerformanceBike.com's Phone Number?

The question we are asked most often is about how to talk to PerformanceBike.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer bike assembly services?

Yes, we offer bike assembly services at PerformanceBike.com. We understand that not everyone has the time or expertise to assemble...
Ask any question you have about PerformanceBike.com customer service, get an answer now.

Order Tracking

How can I track my order?

To track your order, simply log in to your account on our website and go to the "My Orders" section. From there, you can view the status...

Promo Codes

How do I apply a promo code to my order?

To apply a promo code to your order on PerformanceBike.com, simply enter the code at checkout in the designated promo code box. Click...

Return Policy

What is the return policy?

Our return policy at PerformanceBike.com allows you to return any unused merchandise within 60 days of the purchase date for a full...

Shipping Duration

How long does shipping take?

At PerformanceBike.com, shipping times vary depending on the delivery location and the shipping option selected. Standard ground shipping...

International Shipping

Do you offer international shipping?

Yes, PerformanceBike.com offers international shipping. We understand that our customers come from all over the world, and we want...

Order Changes

Can I cancel or change my order after it's been placed?

Yes, you can cancel or make changes to your order after it has been placed, but it must be done as soon as possible. We understand...

Payment Methods

What payment methods do you accept?

We accept various payment methods for your convenience. You can make a purchase using major credit cards such as Visa, MasterCard,...

Product Warranties

Are there any warranties on the products?

Yes, all products sold on PerformanceBike.com come with warranties. We stand behind the quality and performance of our products, and...

Gift Cards

Do you offer gift cards?

Yes, PerformanceBike.com does offer gift cards. It's a perfect solution for those who want to gift a cycling enthusiast, but are unsure...

Price Matching

What is your price matching policy?

At PerformanceBike.com, we are committed to offering our customers the best value for their money. That's why we have a price matching...

Bulk Order Discounts

Are there any discounts for bulk orders?

Yes, PerformanceBike.com offers discounts for bulk orders. We understand that customers may require multiple quantities of products...

Assembly Services

Do you offer bike assembly services?

Yes, we offer bike assembly services at PerformanceBike.com. We understand that not everyone has the time or expertise to assemble...

Help me with my PerformanceBike.com customer service issue

Ask any question you have about PerformanceBike.com customer service. We will do our best to get you answers right away.
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