Paddy Power (UK) Customer FAQ

Withdrawal times can vary depending on the method used. While some withdrawals may appear in your account instantly, it could take 2-5 working days for others. Factors such as weekends and bank holidays can also affect the processing time. We would advise allowing up to 5 working days for the withdrawal to process. If the balance hasn't appeared in your bank account after this duration, it would be best to check on the status of the transaction from your side. You can do this by logging into your Paddy Power account and checking the 'My Accounts' option.

To contact Paddy Power (UK), you need to find the contact link on this page that you are viewing. Click on the link and it will provide the most current details on how to connect with their customer service team, which may include options for live chat, email, or phone support. They are always ready to help resolve any issues or answer any queries you may have.

Hmmm... we're not sure about that. The Rule 4 deductions can vary by date, race, and a number of other factors. We recommend checking with the source of the specific horse racing betting information for the most accurate and up-to-date facts.

I'm sorry, but we are not able to provide contact information for our team members handling promotional events. We take the privacy of our staff very seriously and it's a priority to protect their information. We encourage you to send in your interest or queries about promotional events through our online platforms or customer service channels. We will ensure your query is forwarded to the appropriate team.

We're sorry to hear you're having difficulty accessing your account. This issue could be due to location settings on your device. Paddy Power requires that customers place bets from within the UK or Ireland. If you're in these locations but being read as elsewhere, check your device's location settings and verify it's accurate. Also, using VPN services can affect this and may need turning off. If trouble persists, we recommend completely logging out and back in, or uninstalling and reinstalling the app. Sometimes, this can solve the location detection problem. However, always ensure you're abiding by the law and Paddy Power's terms of service.