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Nevada Power Customer FAQ

Top Answers & How-to Guides

What is Nevada Power's Phone Number?

The question we are asked most often is about how to talk to Nevada Power customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the average monthly electricity usage in Nevada?

The average monthly electricity usage in Nevada varies based on factors such as household size, lifestyle, and climate. However, according...
Ask any question you have about Nevada Power customer service, get an answer now.

Recent Nevada Power Customer Questions

Power outage at 2834 Scott’s Valley Drive Henderson

We apologize for any inconvenience you may be experiencing due to a power outage. Nevada Power is determined to restore power as quickly and safely as possible. It's recommended to check Nevada Power's outage map online for real-time information of power outages in your area, or call their customer service hotline. Make sure to alert them about your outage, if you haven't done so already. Remember to stay safe if experiencing a power outage by staying clear of any downed lines or electrical equipment.
Asked Mar 2, 2024 4:30 PM

Help me with my Nevada Power customer service issue

Power Outages

What should I do in case of a power outage?

In case of a power outage, first check to see if the outage is affecting your neighbors. If not, check your circuit breakers or fuses...

Streetlight Outages

How can I report a streetlight outage?

To report a streetlight outage, you can contact Nevada Power through various methods such as phone, email, website, or mobile app....

Billing

How do I sign up for automatic bill payment?

To sign up for automatic bill payment with Nevada Power, you can set up an account through their online portal or contact their customer...

What are the available payment options?

Nevada Power offers a variety of convenient payment options for its customers. Firstly, customers can choose to pay their bills online...

Rate Plans

What are the different rate plans available?

Nevada Power offers a variety of rate plans to suit the diverse needs of its customers. These plans include the Time-of-Use plan, where...

Payment Extensions

Can I request a payment extension or arrangement?

Yes, you can request a payment extension or arrangement with Nevada Power. We understand that unforeseen circumstances may sometimes...

Energy Efficiency Programs

What programs are available for energy efficiency and conservation?

Nevada Power offers a variety of programs to promote energy efficiency and conservation. Our Residential Energy Efficiency Program...

Service Deposits

What are the deposit requirements for establishing service?

The deposit requirements for establishing service with Nevada Power vary depending on the customer's credit history. For customers...

Electricity Usage

What is the average monthly electricity usage in Nevada?

The average monthly electricity usage in Nevada varies based on factors such as household size, lifestyle, and climate. However, according...
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