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NHS Direct Customer Service
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FAQ
Updated
May 3, 2024
NHS Direct Customer FAQ
Top Answers & How-to Guides
What is NHS Direct's Phone Number?
The question we are asked most often is about how to talk to NHS Direct customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Is NHS Direct available 24/7?
Yes, NHS Direct is available 24/7. Our helpline is always open, ensuring round-the-clock access to medical advice and support. Whether...
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General
What is NHS Direct?
NHS Direct is an informational service provided by the National Health Service (NHS) in the UK. It offers a convenient and accessible...
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Services
What services does NHS Direct provide?
NHS Direct provides a range of services aimed at delivering convenient and reliable healthcare information and advice to the public....
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Can NHS Direct provide emergency medical assistance?
NHS Direct does not provide emergency medical assistance. In case of emergencies, individuals are advised to call 999 or visit their...
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Can NHS Direct provide medical advice for specific conditions or symptoms?
Yes, NHS Direct can provide medical advice for specific conditions or symptoms. Our trained healthcare professionals are available...
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Can I access my medical records through NHS Direct?
No, you cannot access your medical records through NHS Direct. NHS Direct is an online and telephone helpline service that provides...
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Information
What information do I need to provide when using NHS Direct services?
When using NHS Direct services, you will need to provide various information to ensure appropriate and efficient healthcare assistance....
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Cost
Is there a cost associated with using NHS Direct services?
No, there is no cost associated with using NHS Direct services. NHS Direct is a free helpline available 24/7 for medical advice and...
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Languages
What languages is NHS Direct available in?
NHS Direct is available in multiple languages to ensure everyone can access their services. Apart from English, the primary language...
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Availability
Is NHS Direct available 24/7?
Yes, NHS Direct is available 24/7. Our helpline is always open, ensuring round-the-clock access to medical advice and support. Whether...
Read more
Help me with my NHS Direct customer service issue
Ask any question you have about NHS Direct customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact NHS Direct
General
Services
Information
Cost
Languages
Availability
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All Companies
›
NHS Direct Customer Service
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FAQ
Updated
May 3, 2024