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Myntra Customer FAQ

Top Answers & How-to Guides

How do I Contact Myntra Customer Service?

The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is it possible to shop on Myntra from outside of India?

Yes, it is absolutely possible to shop on Myntra from outside of India. Myntra offers international shipping to many countries worldwide,...
Ask any question you have about Myntra customer service, get an answer now.

Recent Myntra Customer Questions

I need email Id of Myntra customer support

Apologies for any confusion, but we typically don't provide direct contact information in this space. However, you can find the most up-to-date contact information, including email and other support options, right here on this page you are viewing currently. It's easy and convenient to connect with Myntra for any queries or assistance you require.
Asked May 29, 2024 12:43 PM

My order is not confirmed. but my payment is done by me.

Once your payment is successful, Myntra usually sends an order confirmation via SMS/email. Sometimes there can be a small delay due to high volume or technical issues. However, if you haven't received any confirmation within a reasonable time frame, please check your order history in your Myntra account. If your order isn't visible there, it's possible that the payment transaction wasn't successful, despite the amount being deducted. In such cases, the deducted amount typically gets refunded back into your account within 7-10 business days. If your problem persists, please use the contact link found right here on this page.
Asked May 25, 2024 10:03 AM

I placed my order in returns a week ago and it has not been picked up yet.

We're sorry to hear about your inconvenience. Generally, once a return request is successfully placed, it takes around 4-7 working days for the item to be picked up. However, sometimes it may take a bit longer due to unforeseen circumstances. You should normally receive an email or SMS with the details of the pickup date and time. If your return has not been picked up yet, we suggest you wait a few more days. If the issue persists, we advise you to use the link provided here on the FAQ page to get the most recent contact information for Myntra. They should be able to help resolve your issue.
Asked May 23, 2024 5:12 PM

I want to return a product but everytime I initiate the process of returning it shows "something went wrong". I've changed the devices also but it's showing the same on both.

It seems like you're experiencing a technical issue with the Myntra return process. We recommend clearing your browser cache and cookies and then trying again, as sometimes old data can interfere with website responses. If that doesn't work, make sure your browser is updated to the latest version, as the site may not function properly with outdated versions. Also, check your internet connection, weak connectivity can largely influence such issues. If all these steps don't resolve the issue, we regret the inconvenience and kindly ask for your patience. There may be a temporary issue with Myntra's site that needs to be resolved.
Asked May 15, 2024 5:43 PM

Placed order but not showing on recent purchase but money deducted

We're sorry to hear that you're having this issue. There could be a slight delay in your order details getting updated in 'My Orders' section. If your bank account has been debited after a payment failure, it is normally rolled back to the account within 7 business days. Please be patient and wait for a little while. If the money does not return into your account after 7 days or the order still isn't showing, please take the assistance from our customer support. The link to contact us is provided on the page you are currently viewing. We appreciate your patience and cooperation.
Asked May 13, 2024 5:29 AM

Help me with my Myntra customer service issue

Order Tracking

How Do I Track an Order with Myntra?

There are two ways to track orders with Myntra:Heres some helpful tips to assist you.

Can I track multiple orders on Myntra at once?

Yes, you can track multiple orders on Myntra at once. Myntra provides a convenient and user-friendly interface that allows customers...

Refunds and Returns

How Do I Get Myntra to Refund a Charge?

If you are not happy with your order on Myntra, you can return it and request a refund with these helpful tips.

What do I do if there's a problem with my Myntra order?

If you recieved your Myntra order and something isn't right or something is missing, there are steps you need to take to get the order...

How Do I Return an Item to Myntra?

If you aren't satisfied with the product that you receive, you can easily return it and seek refund or exchange with these helpful...

How do I report a missing order with Myntra?

Accidents can happen when it comes to deliveries and sometimes that packaging you've been waiting for never shows up and can go missing....

How long does it take to receive a refund from Myntra?

The refund process at Myntra typically takes around 7-10 business days. Once the return request is initiated, it undergoes a thorough...

Can I exchange an item purchased on Myntra?

Yes, you can exchange an item purchased on Myntra. Myntra offers a hassle-free exchange policy within a specified time frame. If you...

Is it possible to shop on Myntra from outside of India?

Yes, it is absolutely possible to shop on Myntra from outside of India. Myntra offers international shipping to many countries worldwide,...

Payment Methods

What payment methods are accepted on Myntra?

Myntra accepts multiple payment methods to ensure convenient and secure transactions for its customers. You can make payments on Myntra...

Return Policy

What is Myntra's return policy?

Myntra has a customer-friendly return policy to ensure utmost satisfaction. If you are unsatisfied with your purchase, you can easily...

Shipping

Are there any shipping charges on Myntra?

No, there are no shipping charges on Myntra for orders above a certain value. Myntra offers free shipping for all orders over Rs. 1199....

Order Amendments

Can I amend my order after it has been placed on Myntra?

Yes, it is possible to amend your order after it has been placed on Myntra, but only within a certain time frame. Myntra allows you...
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